Shipping Policy

Shipping Destinations: We ship to [Specify countries/regions BOLKA BAŞARAN ships to, e.g., Turkey, select international destinations].

Shipping Methods and Carriers: We primarily use the following carriers for domestic shipments within Turkey: Yurtiçi Kargo, Aras Kargo, MNG Kargo, PTT Kargo. For international shipments, we may use UPS, FedEx, DHL.

Shipping Costs: You can see the shipping cost during the checkout process before placing your order.

Estimated Delivery Times: Estimated delivery times for domestic orders within Turkey are typically 3-5 working days for standard shipping and 1-2 working days for express shipping. For international orders, delivery times will vary depending on the destination and chosen shipping method. Please note that these are estimates and actual delivery times may vary.

Order Processing Time: Orders are typically processed and prepared for shipment within 1-2 working days of receiving your order.

Shipping Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number that allows you to track your order's progress on the carrier's website.

Delivery Issues: For any issues with your delivery, such as lost packages or damaged goods, please contact our customer service at info@bolka.com with your order details. We will work with the carrier to resolve the issue.

International Shipping: For international orders, please note that customs duties, taxes, and fees may be levied by the destination country. These charges are the responsibility of the recipient.