At Bolka, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or placing an order.
Information We Collect
When you place an order, contact us, or subscribe to our newsletter, we may collect information including:
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Your name
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Billing and shipping address
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Email address
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Telephone number
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Payment information
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Order history
Payment information is processed securely by our payment providers. Bolka does not store your full payment card details.
How We Use Your Information
We use your information to:
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Process and fulfil orders
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Provide customer support
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Communicate with you regarding your purchases
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Improve our website and services
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Send newsletters and updates if you have chosen to receive them
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Comply with legal and regulatory obligations
We will never sell your personal information to third parties.
Sharing Information
We share information only when necessary to operate our business, including with:
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Payment providers
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Shipping and logistics partners
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Professional advisers where legally required
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Government authorities when required by law
These parties receive only the information necessary to perform their services.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience.
You may choose to disable cookies through your browser settings, although some features of the website may not function correctly as a result.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
While no method of transmission over the internet can be guaranteed completely secure, we strive to use commercially acceptable means to protect your information.
Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your information
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Withdraw consent to marketing communications
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Request a copy of your personal data
To exercise any of these rights, please contact us using the details below.
Contact
If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us at:
bolka@bolka.com
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page.